We provide technology services for small to medium businesses that want the flexibility and benefits of dedicated IT support without the management overhead and costs of an in-house team.
Think of us as your partner in IT - a true partner, committed to understanding and embracing your business.
“When I have an issue they jump straight onto it. They are extremely responsive in a time when you need.”
Seeing our business partners leverage our technology guidance, planning, support and processes for their own success is a powerful motivator – our purpose is to align our business with yours. Our business objectives are derived from what you need from an IT support partner. Our partnerships succeed because of this commitment and belief.
Our single tiered support offering allows us to treat every client as if they are our only client. We get to deliver the level of service that makes us the stand out services provider in our field.
Our clients benefit from our unique approach to service delivery. We purposely remove barriers between our business and yours to ensure that your team have instant access to our Client Support Experts
“All our recurring IT system headaches are now gone and it’s great to have a team of experts that we can rely on”
Every product or solution that goes in to your business is assessed and evaluated on its functional merit, business alignment and your budget.
Every project is considered, planned and expertly executed on time and on budget with processes in place to ensure we achieve what we promised and you always know where a project is up to.
Rivercity is a privately owned QLD company. Based in Brisbane, we have been aligning technology capabilities with business requirements since 2002.
The character of our business is ultimately shaped by the people that support you. We promise the very best in service experience – to do this we have service focused professionals in every area of our business.
David Schulz – Technical Director.
Jamie Powter – Sales Director.
David and Jamie work at an executive level with business owners and managers to assess, implement and manage business technology solutions. They share a common passion for service excellence and strive to be the very best “Technology as a Service” provider for small to medium QLD based businesses.
Our project team are responsible for ensuring that every project is considered, planned and expertly executed on time and on budget. Our process has a stringent focus on client communication and technical detail.
Our solutions team ensure that you are using the most relevant technology for your needs. They provide clear and carefully planned solutions to help you meet your business objectives.
Our service professionals are the voice of our business. They provide, remote, chat, phone and email support to all our clients. Instant and friendly support services by experts who are dedicated to client care and technical capability. We get to know your business and your staff. We use this relationship to make sure you get professional, fast and friendly service - every time.
In our game, instantaneous access to information can make or break a business decision. We now have the ability to produce financial data very quickly, which our clients appreciate.Andrew McSweeney, Director
Their people make the difference. They are very friendly, open, easy to talk to. We have access to the owners of the business. They are frank, open, you can talk to them about any issue in theirs or your business.Stefan Mujdrica, General Manager
They are always quick to respond.The monitoring and tracking of tickets is tremendous and their interactive reporting gives me all the information I need.Neil Southwell, Financial Controller
They are more than just an IT provider, they are a provider of an holistic technology solution.Kerry Angel, Finance Manager
The Rivercity team are always helpful whenever we have a problem, we appreciate their patience and interest in solving our issues.Elizabeth Crieg, Admin
It means a lot to know that when a new user starts, everything is ready to go.Tsengel Byambasukh, Admin
I am impressed with their dedication to stopping any issue that may impact our business. Our recurring outages have disappeared since we have been using the Rivercity service.Sandy Smith, Director
No matter what the issue is, I know the Rivercity team will take care of it, quickly and professionally.Mark Tzannes, Financial Controller